Read 4 tips about how to boost Jira customer support experience. Implement this for your agents and enjoy a higher percentage of ticket resolutions.
Cheers to Apptobers fest! We’ve prepared our demo. This time we take you to the Octoberfest party and we show you the perks of the Edit Request...
Learn how to use Jira Service Management and Feature Bundle for a ticketing business.
Edit request using the Feature Bundle for Jira Service Management app. Provide the self-service capabilities on the customer portal.
Read how to collect additional data about customers and organizations right in your Jira Service Management.
Add missing information like assignee or due date to the Portal.
Track progress of requests on the Portal by customers. This helps explain to customers where the issue is in the process.