All Topics Atlassian Ecosystem Solutions Jira Cloud Use cases Jira service management Customers experience Agents experience Success Stories Jira Data Center
How to manage large Jira Service Management projects?
Atlassian Ecosystem

How to manage large Jira Service Management projects?

Feb 4, 2025 9:55:57 AM 5 min read
How to track how a Jira ticket was created? Create a Jira service desk request channel type reports
ITSM Reporting - jira service management
Solutions

How to track how a Jira ticket was created? Create a Jira service desk request channel type reports

Jan 2, 2024 10:53:50 AM 8 min read
Integrating asset management with incident resolution in service desk
service desk - assets
Jira service management

Integrating asset management with incident resolution in service desk

Nov 15, 2023 2:21:17 PM 3 min read
Why do we need service desk reports?
ITSM reports for service desk
Solutions

Why do we need service desk reports?

Nov 10, 2023 1:28:53 PM 4 min read
5 ITSM hacks that will boost your ticket resolution management
ITSM-hacks
Solutions

5 ITSM hacks that will boost your ticket resolution management

Oct 16, 2023 5:02:24 PM 5 min read
Streamlining Jira customer support: 4 tips for agents how to manage customer context
Customer and organization management – Jira customer support
Customers experience

Streamlining Jira customer support: 4 tips for agents how to manage customer context

Aug 23, 2023 1:53:10 PM 5 min read
Jira Service Management as an ideal ITSM tool with help of extensions: customer service and security
Atlassian Ecosystem

Jira Service Management as an ideal ITSM tool with help of extensions: customer service and security

Jun 21, 2023 10:40:09 AM 13 min read
🍻🍂 Cheers to Apptoberfest! Demo: Edit request with Feature Bundle 🍻🍂
Customers experience

🍻🍂 Cheers to Apptoberfest! Demo: Edit request with Feature Bundle 🍻🍂

Oct 26, 2022 2:42:56 PM 4 min read