How to track how a Jira ticket was created? Create a Jira service desk request channel type reports
ITSM Reporting - jira service management

How to track how a Jira ticket was created? Create a Jira service desk request channel type reports

Jan 2, 2024 10:53:50 AM 8 min read
Integrating asset management with incident resolution in service desk
service desk - assets

Integrating asset management with incident resolution in service desk

Nov 15, 2023 2:21:17 PM 3 min read
Why do we need service desk reports?
ITSM reports for service desk

Why do we need service desk reports?

Nov 10, 2023 1:28:53 PM 4 min read
5 ITSM hacks that will boost your ticket resolution management

5 ITSM hacks that will boost your ticket resolution management

Oct 16, 2023 5:02:24 PM 4 min read
Streamlining Jira customer support: 4 tips for agents how to manage customer context
Customer and organization management – Jira customer support

Streamlining Jira customer support: 4 tips for agents how to manage customer context

Aug 23, 2023 1:53:10 PM 4 min read
Jira Service Management as an ideal ITSM tool with help of extensions: customer service and security

Jira Service Management as an ideal ITSM tool with help of extensions: customer service and security

Jun 21, 2023 10:40:09 AM 13 min read
🍻🍂 Cheers to Apptoberfest! Demo: Edit request with Feature Bundle 🍻🍂

🍻🍂 Cheers to Apptoberfest! Demo: Edit request with Feature Bundle 🍻🍂

Oct 26, 2022 2:42:56 PM 4 min read