How to track how a Jira ticket was created? Create a Jira service desk request channel type reports
![ITSM Reporting - jira service management](https://www.appsvio.com/hubfs/blog-request-channel-type.png)
How to track how a Jira ticket was created? Create a Jira service desk request channel type reports
Jan 2, 2024 10:53:50 AM
8
min read
Integrating asset management with incident resolution in service desk
![service desk - assets](https://www.appsvio.com/hubfs/blog-customer-assets.png)
Integrating asset management with incident resolution in service desk
Nov 15, 2023 2:21:17 PM
3
min read
Why do we need service desk reports?
![ITSM reports for service desk](https://www.appsvio.com/hubfs/blog-jsm-reports_x1.png)
Why do we need service desk reports?
Nov 10, 2023 1:28:53 PM
4
min read
5 ITSM hacks that will boost your ticket resolution management
![ITSM-hacks](https://www.appsvio.com/hubfs/blog-5-hacks.png)
5 ITSM hacks that will boost your ticket resolution management
Oct 16, 2023 5:02:24 PM
4
min read
Streamlining Jira customer support: 4 tips for agents how to manage customer context
![Customer and organization management – Jira customer support](https://www.appsvio.com/hubfs/Artboard%204%20copy%208@2x.png)
Streamlining Jira customer support: 4 tips for agents how to manage customer context
Aug 23, 2023 1:53:10 PM
5
min read
Jira Service Management as an ideal ITSM tool with help of extensions: customer service and security
![](https://www.appsvio.com/hubfs/352615878_2153116068230749_734470506819510382_n.png)
Jira Service Management as an ideal ITSM tool with help of extensions: customer service and security
Jun 21, 2023 10:40:09 AM
13
min read
🍻🍂 Cheers to Apptoberfest! Demo: Edit request with Feature Bundle 🍻🍂
![](https://www.appsvio.com/hubfs/Zrzut%20ekranu%202022-10-26%20o%2013.56.21.png)
🍻🍂 Cheers to Apptoberfest! Demo: Edit request with Feature Bundle 🍻🍂
Oct 26, 2022 2:42:56 PM
4
min read