TOPIC

Agents experience

Agents experience

Merge requests using the Issue Merger for Jira app. Make the service agents' job easier. Stay in control of similar tickets.

Kate Pawlak Mar 8, 2021

Customers experience

Read how to collect additional data about customers and organizations right in your Jira Service Management.

Kate Pawlak Dec 6, 2020

Agents experience

A collaborator can log work on a Jira Service Management issue with the Feature Bundle app. Allow the whole team to work on service requests.

Chris Skoropada Apr 17, 2020