What's new in Appsvio: February 2024

Hello Atlassian enthusiasts! It's time for the next round: a February update from the vendor’s life. Let’s see what we accomplished and how we continue to develop our products to provide the simplest possible Jira utilization. 

HubSpot CRM Integration – Display HubSpot properties on issue view

In addition to expanding HubSpot CRM Integration for Jira capabilities, we've focused on enhancing the display of properties within our platform. This improvement provides a more comprehensive view of data, empowering you to make informed decisions and streamline operations effectively. You can choose which properties from Company, Contact, and Deal to display on the create issue and issue view. 

This way, you have all the needed data at your fingertips! 

Enhanced Support for Displaying Custom Objects for HubSpot Enterprise

From now on, we also support custom objects for HubSpot Enterprise users. Create a custom object in HubSpot settings, add associations, and then use it to display relevant data in Jira.

You have to create a HubSpot CRM Integration custom field and decide which properties you want to apply on the create issue view and issue view. 

❗️ You can create up to 20 custom objects in HubSpot. 

Custom field configuration

Create issue view

Properties on the issue view

📚 Handbook: Onboarding with Atlassian tools 

Ever struggled with onboarding processes? We've got your back!

We've whipped up a handy handbook on using Atlassian tools for onboarding! 

Employee Onboarding Handbook: A Practical Guide with Atlassian Products

As we understand the importance of efficient onboarding processes, this ebook showcases practical strategies for leveraging Jira Work Management, Jira Service Management, Confluence, and Atlassian Intelligence. 

Plus, we've got excellent experts insights and strategies worth checking out. 

Grab your copy for free, and get the most out of the tools you already have. 

Atlassian Team 2024

We're super excited to sponsor Atlassian Team 2024, which is all about collaboration and innovation. Stop by, and let's chat about Jira Service Management, ITSM, business solutions, and how Jira can supercharge your productivity.

You can also book a chat with us via Calendly. 

Don't forget to snag our promo code for free registration – T24SUPERCREATOR128.

When using the registration code, ensure the "Which attendee type best describes you?" field is filled out before applying the code. It must be an Atlassian Customer.

See you in Vegas! 🙌

Appsvio library

We've got some value content brewing in our Appsvio Library! 📖

Check out our latest piece on bug reporting. Whether you're a seasoned pro or just getting started, you'll find some handy tips and tricks to streamline your bug-reporting process.

Also, we created a new Success Story. This time is about how Platinum Solution Partner implemented Issue Templates Agent with their client and the results. 

Events

We had more opportunities to share our expertise! In February, we took part in two off-side Poland events:

• ACE Poznań
• ACE Warszawa

We’re thrilled that Polish Atlassian Community Events are growing! 🤩

Kate also talked about the Atlassian Ventures program during ACE Deciphering Atlassian Ventures with Philip Braddock and Sanket. 

Chris presented the new generation of ITSM Reports during ITSM Excellence: Tips and Tricks from the Experts - ACE Waterloo. 

As you can see, we had many possibilities to present our knowledge to you, and we didn’t stop there 😊

Kate with Jira Service Management 101: A Beginner's Guide to Excellent Customer Support

📆 14 Mar, 17:00–18:00. RSVP here! 

Kate is also going to Amsterdam to talk about ITSM on March 28, so stay tuned!📣

So, there you have it – our February 2024 updates in a nutshell. 

Stay productive and awesome! 🫶