Rename SLA metric name in a few steps. Works on Jira Service Management Server and Data Center only. Part of the Feature Bundle app.
Oryginaly, SLA in Jira Service Management comes from VertygoSLA app, created by Valiantys. It was so many years ago and still, until today, SLA names are not editable. As for today, there is only one app on the Marketplace that allows to do that, Feature Bundle.
SLAs in Jira track the progress of things like:
The configuration is easy end can be done by project admin.
Sometimes you want to change the name of the existing SLA. Below steps allows you to do that.
Congratulation! 👍You can just renamed SLA metric.
SLA metrics names are not editable in Jira Service Management out-of-the-box. With Feature Bundle you can rename SLA metric name in a few seconds. For now, this feature is available only on Data Center and Server hosting.
Do you want to know more? Please contact us via our Customer Portal or book a demo session via Calendly.
A collaborator can log work on a Jira Service Management issue with the Feature Bundle app. Allow the whole team to work on service requests.
Edit request using the Feature Bundle for Jira Service Management app. Provide the self-service capabilities on the customer portal.
Read how Advisory Solutions successfully implemented Feature Bundle app to streamline their service desk portal.