“Very helpful addition for the service desk. A simple feature that is missing by default and added with features like the workflow notices or dynamic banners. If you have any questions you get very fast and competent help, great support! Highly recommend!”

“This is now one of the coolest and most useful plugins available for anyone wanting to facilitate the interactions on your Service Desk. Thanks so much for enabling the translations! 💕”

“We are using Feature Bundle to allow our customers to edit fields.The app has more few beneficial features, but the best part is the fast and professional support.They resolved my issues fast and release new features for our request.”

“I am very pleased with this feature bundle! it is allowing users to edit already created ticket on the portal (Atlassian does not allow).It allows on a single field level to define in which status user edit is allowed! Fantastic!I had some questions and feature requests. the response time was awesome and the feautres that have been accepted for implementation where carried out within weeks”

“We have started using the JIRA Service management recently and noticed that there are lots of features missing in customer portals. With the help of that app, we get lots of required features easily. Personally, I like their support as well.”

“Easy to use and very user friendly. Edit Request option is a must and you should definitely try it. Also they have great customer support! 👍👍.”