Make your customer experience memorable with Feature Bundle

Finally, a tool for tailoring customer-centered Jira Service Management. Boost your Jira Customer Portal to be more useful and up-to-date with ease. Keep your customers satisfied with the best Jira Service Management extension.

Start for free 💸Get a demo 💻

Put requests in customers’ hands 👌

Stop doing every single change on your own.

Allow customers to edit the requests on the portal or fill in additional information when needed. Adjust the fields to your preferences, including Insights, and create transition screens for customers’ support. 

Keep your customers well-informed with banners 📣

Make sure nothing is missed! 

Create your own, customized portal notifications and inform your customers with guaranteed reading. Add dynamic portal announcements to share information to proper users. Set up the conditions when the banner is displayed or not, and even what color it is. 

Make Jira Service Desk workflow crystal clear 💎

Automatically inform your clients about the updates.

Use Requests Steps to show where the request is in the process. Show them what stage the request is at the moment and how much is still to come. Set up the steps that suit your Jira workflow and display it on the Jira Customer Portal.

Do you need it for up to 10 users? Get it for free 💸

👇 Start your 30 days free trial 👇

Feature Bundle available on the Atlassian Marketplace

We’ve got your back.

Put yourself in the hands of Jira Service Management experts.

Allow us to show you how it works and support you all the time. 


Customer Support

Our customer service is led by the application developers. They are the ones who know it inside out. Every product has an in-app chat where you can reach us anytime. We’re here for you, whenever you need.


User-centered approach 

We hear you. Do you need something extra? Do you need our app to behave in a specific way? Don’t hesitate to tell us that and we will try to make it happen. We build our apps based on customer requirements. 


Security and Trust 

We're certified Atlassian members with long-standing experience. We know the environment perfectly. We develop apps with the highest standard in minds and we take care of the smallest things. Details make the difference.

Appsvio is trusted by many customers worldwide
Marketplace reviews

Our users feedback

Music to our ears 💖

“Very helpful addition for the service desk. A simple feature that is missing by default and added with features like the workflow notices or dynamic banners. If you have any questions you get very fast and competent help, great support! Highly recommend!”
Denis Wolf
“This is now one of the coolest and most useful plugins available for anyone wanting to facilitate the interactions on your Service Desk. Thanks so much for enabling the translations! 💕”
Tobias Schär
“We are using Feature Bundle to allow our customers to edit fields.The app has more few beneficial features, but the best part is the fast and professional support.They resolved my issues fast and release new features for our request.”
Maya Hocherman
Customer Program Manager, Sony Semiconductor
“I am very pleased with this feature bundle! it is allowing users to edit already created ticket on the portal (Atlassian does not allow).It allows on a single field level to define in which status user edit is allowed! Fantastic!I had some questions and feature requests. the response time was awesome and the feautres that have been accepted for implementation where carried out within weeks”
Daniel Cabaco
“We have started using the JIRA Service management recently and noticed that there are lots of features missing in customer portals. With the help of that app, we get lots of required features easily. Personally, I like their support as well.”
Anjul Tyagi
“Easy to use and very user friendly. Edit Request option is a must and you should definitely try it. Also they have great customer support! 👍👍.”
Ada Dedja