The world of SaaS is incredibly dynamic, with data constantly in motion. In such environment, the responsibility is paramount. That’s why we’re proud to announce that Appsvio has successfully completed our annual System and Organization Controls 2 (SOC 2) Type 2 compliance.
You might be thinking: “Another compliance announcement? Is this just a formality?”
We get it. But for us, this isn't a formality or a tick-box exercise. In reality, it's the annual, year-long embodiment of a core Appsvio value: trust. Our compliance is about practically reconfirming the rigorous engineering and security practices that keep your Jira and Jira Service Management (JSM) ecosystems safe, available and reliable.
Let's cut through the jargon and explain exactly what this means for you as the customer.
SOC 2 Type 2: A Year-Long Promise, Not a Snapshot
SOC 2 is an auditing procedure developed by the AICPA that verifies a service provider's internal controls related to client data.
The key difference, and the part that truly matters, is the Type 2 distinction.
- A Type 1 report is a snapshot: It confirms that controls are designed correctly at a single point in time.
- A Type 2 report, which Appsvio holds, is a movie: It confirms that those controls have been operating effectively and consistently over an extended period - a full 12 months.
The recertification process forces continuous improvement, adaptability to new threats and unwavering accountability. In short, security isn't just a project for us - it’s an ingrained culture verified by independent external auditors.
The Pillars of Digital Assurance
The SOC 2 audit rigorously examines our operations against four core Trust Service Criteria (TSC), as defined by the AICPA (American Institute of CPAs; you can read more about the TSC directly from the AICPA here).
When you use Appsvio apps, our recertification directly assures you on these critical fronts:
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Trust Service Criterion
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What It Assures
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Your Practical Reality
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1. Security
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Protection against unauthorized access (physical and logical).
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Your data, when processed by our apps, is behind a continuously tested, robust security perimeter.
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2. Availability
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System operation and accessibility as promised.
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We have proven monitoring and disaster recovery procedures to ensure maximum uptime for mission-critical JSM systems.
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3. Confidentiality
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Protection of designated confidential information (e.g., encryption).
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We treat your non-public information with the highest security, validated by an external auditor.
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4. Privacy
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Handling of Personal Identifiable Information (PII).
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Our privacy practices are aligned with global standards and applied consistently across our organization.
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The Appsvio Promise: Confidence Built In
Our commitment to this continuous, in-depth recertification is a pledge to you. Moreover, it simplifies your vendor due diligence by providing external, impartial assurance.
When you select an Appsvio app from the Atlassian Marketplace, you aren't just deploying a tool. You are partnering with a vendor who has proactively addressed the most critical security and operational risks on your behalf as well.
In the light of this, it means that you can stop worrying about vendor compliance. To put it another way: you can spend more time focusing on building exceptional service and software with the rock-solid foundation we provide.
Ready to Experience Confidence?
Security and reliability are non-negotiable in the enterprise world. Our SOC 2 Type 2 recertification is a quiet, but a powerful promise. By doing the continuous, hard work behind the scenes, your team can move forward with absolute confidence.
If you’re ready to streamline your workflows with apps that meet enterprise-grade standards for security and availability, explore our full suite of solutions on the Atlassian Marketplace.
Discover Appsvio’s Trusted Apps on the Atlassian Marketplace.