Connect Jira & HubSpot teams
Integrate Jira with HubSpot CRM and enjoy data simultaneously with other Jira features. Keep data together and transparently, and run high the teamwork.
One integration, endless collaboration - no matter the team.
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Sales
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Service
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Product
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Development
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Marketing
Build Stronger Relationships
Keep customers informed with real-time development updates. Sales teams can proactively communicate progress on feature requests, turning development velocity into competitive advantage and customer satisfaction.
Make it happen with:
- Jira work items view on the HubSpot objects
- Access to the status of Software/ Service work
Empower Your Front Line
Give your customer service team instant access to complete customer context. No more switching between tools or asking customers to repeat their story. Every ticket comes with rich HubSpot data including deal history, communication timeline and customer health scores - without the need for HubSpot access.
Make it happen with:
- Custom fields with HubSpot data on the Request Form
- Panel with HubSpot data on the Jira Service Management ticket
- Jira Automation for creating linked work items
Prioritize with Confidence
Transform customer feedback into actionable product insights. Use the HubSpot & Jira integration to automatically enrich feature requests with customer value data, deal sizes and market segments - all to help you build what matters most for your business.
Make it happen with:
- Automatic creation of Ideas in Jira Product Discovery
- Complement Ideas with business data, such as company, importance and more
Code with Context
Developers need more than a ticket number; they need context. Bring critical customer data from HubSpot directly to their Jira workflow, so they instantly know who is affected and why a bug is urgent. Empower your team to prioritize tasks based on real-world impact and boost their productivity.
Make it happen with:
- Direct customer data view on bugs, tasks, stories in Jira
- Wider contexts that helps understand business priority of each task
Turn Success into Stories
Align your teams to find success stories faster. Product can flag a customer for a case study as soon as their feature is released. Marketing gets an instant Jira task with the customer's details and a HubSpot link, giving them the context to create powerful case studies and testimonials.
Make it happen with:
- Jira custom fields which display details from HubSpot
- Jira Automation for creating a Confluence page
Accelerate teamwork with a steady data flow
HubSpot CRM Integration for Jira allows teams focus on work without worrying about missing context. Whether they're based in Jira or in HubSpot - it doesn't matter.
View HubSpot data in Jira
Wise decisions come from wider context. Leverage the power of HubSpot database and get access to all customer information directly in Jira work items. Instantly view a contact's profile, company details or deal status to unify your information flow.
See Jira work items in HubSpot
See all of a customer's related Jira work items directly inside HubSpot - without ever switching tools. With no need for Jira access, teams can get a real-time overview of bug status and priority. Simplify communication and tailor your strategy to client's exact needs.
Search Jira work items
based on HubSpot data
Filter and find exactly what you need in Jira with custom JQL search functions based on HubSpot attributes. Display key details on your dashboards and set up automation rules that save time. Gain control, work freely and make smarter decisions.
Trusted by successful & customer-focused teams
“In the midst of migrating from Freshdesk to Jira Service Management coupled with HubSpot, finding an app that could integrate these platforms effectively was paramount. This app surfaced as a solution during our transition period and has since been an integral component in our toolkit.”
“The app does what it promises and the fields you can get from HubSpot to show in Jira are very customizable. It's worked for us in every expected way except for the fact that we cannot control which projects actually display the app's interface, but that's on Atlassian and Forge. Thanks for a great app!”
“The setup was super easy. I'm still getting our Hubspot up and running properly so if it ends up allowing integration for custom objects, then that will end up delivering massive value to our support staff leveraging Jira Service Desk.”
Do you need a clarification?
What does this integration do?
HubSpot CRM Integration for Jira is an app that allows to view properties regarding HubSpot objects in Jira work items. Users can easily view contact, deals and company details without an access to HubSpot. More information about the add-on can be found here.
Is it a two-way integration?
Yes, HubSpot CRM Integration for Jira is a two-way integration. It means that it doesn't only import data from HubSpot to Jira, but also allows users view crucial Jira details in HubSpot. Information regarding Jira work items, such as work-key, status or priority, can be accessed directly from a HubSpot object. More details can be found here.
How is the data stored?
All of the data is stored on Atlassian infrastructure and is stored via Forge Storage.
What HubSpot properties are supported?
App supports every HubSpot property. This includes:
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Telephone number
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Job title
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Manager
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Country
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Deal details
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Company details
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Number of Sales Activity
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Total Revenue
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Buying role