We hope you have a wonderful festive season and a bouncy New Year’s Eve. We’re here, in 2023 and we look full of hope for the coming future! Last year was a blast for us, but we will talk about it in a minute. Keep reading to find out what’s new in our products and company, and how we score our 2022. 🚀

Feature Bundle for Jira Service Management 

This year we've passed 500 active installs, and Blended Perspectives - Atlassian Platinum Solution Partner got it in their December reports. We're glad our app is becoming increasingly popular with the unique functionality of editing tickets for all customers. Any new upgrades in 2023? We don't say no 😎

Issue Templates Agent for Jira 

Issue Templates Agent is snowballing. We've managed to launch some significant updates. 🛠

• Now you can select a template from the select field right on the Create issue. Templates are triggered by selecting them from the "Template" custom field on Create issue screen
• Custom field "Template" is added automatically for screens in selected Projects while creating the template.
• New feature: "Set this template as default for issue types" option is added for even more efficiency. If the issue type is set as default, any time you pick the exact issue type in the project, each field will be automatically filled without even selecting Template.

This app remains a free one. Download it and try it out without spending a penny.

🎖 Cloud Fortified badge for three apps 

Safety first! Thank you to Atlassian for trust and awarded our three apps with Cloud Fortified badges in December. 

• Hubspot CRM for Jira
• Multilevel Select for Jira 
• and Issue Templates Agent for Jira

with badges! 🎖 Our customers' security means a World to us, so we're thrilled about those certificates.  

🎥 Events 

Finally, some non-online events came by – what a great feeling! We were pleased to visit blasting London and took part in High Velocity ITSM by Atlassian. This time we were only visitors, but we loved meeting all of you Guys! We've met some old friends and made new ones – partnership is key, and we know it 😊 And the will.i.am's panel was an ultimate inspiration for us. Producing music is not only about tones and notes, but there is a massive role in team working. 

We were speakers again! This time we were honored to educate about Jira Service Management on ACE Kolkata. This session was about Jira Service Management inside and out. You know it's our thing, so we loved sharing expertise and experience once again. 👌

And get ready for 2023 because we're going to start at full speed!

• ACE Los Angeles, How to create outstanding customer support experiences with JSM – Tue, Jan 10, 2023, 6:00 PM (PST). Save your online seat here. 

• ACE Bangalore Sat, Sessions on "Instant IT support" & "Customer & Organization Management – Jan 28, 2023, 9:30 AM (IST). Reserve your spot now here.

Save the date! We will keep you posted about upcoming events 😊 

Bye 2022, hello 2023 🎉

What a year! Seriously, we had our hands full of work, but now we see the result, and we are proud of our #appsviofamily and how we all develop the company and products. Lots of new partnerships, new skills, and time spent in a good company. Here is a 2022 recap! 🚀

Let’s start with the greatest one. In 2022 we became a Silver Marketplace Partner! Thank you, Atlassian, for this opportunity. It was a real milestone in Appsvio history, allowing us to continue creating apps with passion.

We have been awarded two apps at Codegeist '22 (for the third time in a row 🚀 ): Issue Templates Agent and Issue Actions. We developed two apps in September. You can read the whole story about how Issue Templates Agents for Jira was created. 

We’ve been on our yearly hackathon, which is our little tradition. This time, we visited the Baltic Sea and developed an Issue Agent for Jira. We can’t wait for our next trip. And lately, we have had our Christmas party – it’s important to us because we don’t live in the same cities. So it was good to meet each other in person and spend quality time together. 

Appsvio Family

A little bit about products

As already mentioned about the integration with HubSpot CRM, our app has also been updated. However, the most awaited was a dedicated custom field linked to objects in HubSpot.

Our initially small Customer Details app is being transformed into a massive tool for Customer & Organization Management, which, we hope, will become an inseparable element of every service desk. During 2022, we conducted hundreds of meetings with clients. Thanks to your feedback, you will see this tool in a new version soon 🙌

Issue Merger PRO is also not slowing down. The Data Center version received a refresh and new functionalities, thanks to which it's on par with the functionalities of the Cloud version.

Invariably, the development of our apps is possible thanks to you: customers, partners, and the entire community. Thank you for your contribution, which allows us to create products that make the work of others easier. 🤝

So here we are. 

✨ 3 years of Appsvio
✨ 2085 product installations
✨ 7 happy people 
✨ Over 270 thousand satisfied users 

2022, you were extraordinary. 💖 Now it's time to create an even better year! Stay tuned, because we're more than ready for 2023! 🎉