Appsvio as Finalist for Atlassian Partner of the Year 2023

3 min read
Apr 9, 2024 11:10:42 AM

Appsvio is a finalist for the Atlassian Partner of the Year 2023 in two categories: Work Management App Solutions and ITSM App Solutions. As Atlassian says:

This is an acknowledgment of their outstanding work for Atlassian customers during the calendar year 2023. This includes exceptional efforts in developing a new business and driving innovative app solutions for customer success.

"We are consistently amazed by the outstanding Partner Award nominations we receive from our partners every year," expressed Keran McKenzie, Head of Ecosystem at Atlassian.

Earning recognition as a finalist in an award category is a testament to the extensive expertise and dedication of our partners in innovating for Atlassian customers. It's genuinely exciting to highlight some of our top partners within these categories across the Atlassian Marketplace.



Appsvio as Finalist for Atlassian Partner of the Year 2023

From our side, we can’t believe it’s happening! 🎉

These categories recognize Marketplace Partners investing in app development and customer go-to-market efforts to address specific work management needs and IT service management (ITSM) solution use cases for customers, respectively.

Work Management App Solutions - Issue Templates Agent for Jira 

In this category, we are being recognized for our investment in app development and customer go-to-market efforts to address specific work management needs of various customer segments or users. We're not just focusing on software and IT teams – we're reaching out to various professionals in different industries to understand their needs better. 

By doing this, we've created solutions that simplify their work processes, improve collaboration, and boost productivity. This recognition highlights our commitment to ensuring our tools are truly useful for all our users.

We have become a finalist with our app, Issue Templates Agent, one of the fastest-growing apps on the Atlassian Marketplace.

In 2023, we expanded Issue Templates Agent capabilities to support Work Management projects. This was possible thanks to close cooperation with the Atlassian Forge dev team, which made it possible for us.


Our templates work on a native Issue Create screen, which makes us stand out from the competition. We see demand for the development of this solution based on the requests we are receiving. In 2023, we held 213 free meetings with customers, where most of them were about Issue Templates Agent, showcasing our dedication to providing helpful and personalized support. We ended 2023 with CSAT 5.0 out of 60 reviews, and we couldn't be more satisfied.
Chris Skoropada

CEO at Appsvio


This year, 2024, we already launched huge updates, including the most waited-for subtasks, hierarchies, and variables. We expanded app possibilities to make it even more efficient for business teams. We don’t slow down and are still developing and improving our solution, so stay tuned!

Issue Templates Agent, a Forge app, focuses on boosting team productivity with everyday use cases, including a wide range of use cases onboarding new employees and bug reporting. We worked really hard on it, and lately, we have launched new features, including subtasks, hierarchies, and variables, so this nominee is a perfect gift for our team. 


Finalist for Atlassian Partner of the Year 2023 – ITSM App Solutions

Our expertise in Jira Service Management (JSM) lies at the core of our nomination in the ITSM App Solutions category. We're proud to be recognized for our dedication to harnessing the full potential of this platform. This commitment is not just about developing tools; it's about understanding the specific challenges faced by IT service management (ITSM) and crafting solutions that address them effectively.

At Appsvio, we see JSM as more than just a tool – it's a powerful framework that enables us to create tailored solutions for our customers' needs. By participating in events like the prestigious ACEs, we actively engage in discussions aimed at improving customer experiences within ITSM. This recognition underscores our ongoing commitment to innovation and customer-centricity, ensuring that our solutions deliver real value and enhance operational efficiency for IT teams across various industries.

We have curated a diverse portfolio of apps catering to various facets of ITSM, including Customer and Organization Management, Issue Merger, and Feature Bundle. Each solution addresses specific pain points, empowering agents, team leaders, and customers throughout the ITSM lifecycle.”
Kate Pawlak

CPO at Appsvio

Our nomination for Atlassian Partner of the Year 2023 is not merely a recognition of past achievements but a testament to our ongoing commitment to solutions with users' needs in mind, innovation, and customer-centricity in the realm of IT Service Management and Work Management.

Award winners will be announced on Tuesday, 30 April, during the Partner Accelerate Day at Team '24.

Being named finalist for Atlassian Partner of the Year 2023 in two categories among a pool of outstanding vendors and Solution Partners is an achievement we could only dream of.

So the last thing we want to say is Well done, Team! 💖

Our 2024 roadmap is full of innovations, developments, and features, so be with us! You can see our portfolio on Atlassian Marketplace.